Contact us

Simple Life Suds Shipping Policy

Effective date: April 21, 2026

This Shipping Policy explains how orders are processed and delivered by Simple Life Suds (“we,” “us,” “our”) for purchases made through our online store.

1. Where We Ship

We currently ship orders within the United States only (all 50 states, including Alaska and Hawaii, and U.S. territories where service is available).

We do not ship to international addresses at this time.

We do ship to:

  • Residential and business addresses

  • P.O. Boxes

  • APO/FPO/DPO addresses (subject to carrier capabilities)

2. Carriers and Methods

We use the following carriers:

  • USPS

  • UPS

  • FedEx

All orders are shipped using standard shipping. The specific carrier used for your order may vary depending on destination, package size/weight, and service availability.

3. Processing Times

  • Orders are typically processed and handed off to the carrier within 3 business days (Monday–Friday, excluding holidays).

  • Orders placed after business hours, on weekends, or on holidays will be processed starting on the next business day.

4. Delivery Times

Delivery time varies by carrier and destination. Once your order has shipped, most packages arrive within the carrier’s standard delivery window for ground/standard service.

Please note:

  • Weather, carrier delays, and holidays may impact delivery time.

  • These timeframes are estimates and are not guaranteed delivery dates.

5. Shipping Rates and Free Shipping

  • We charge a flat rate for standard shipping on all eligible orders under our free‑shipping threshold.

  • Free standard shipping is available on orders of $100 or more (before taxes and after discounts), shipping to addresses within the United States.

Exact flat‑rate pricing will be displayed at checkout before you complete your purchase.

6. Order Tracking

  • A tracking number is provided for all shipments.

  • You will receive tracking information via email once your order has shipped, so you can follow its progress with the carrier.

7. Lost, Stolen, or Damaged Packages

If your order appears to be lost, significantly delayed, or arrives damaged:

  1. Check the tracking information provided by the carrier.

  2. If the issue is not resolved by the carrier, contact us via the contact form on our website with your order number and details.

We will work with you and the carrier to investigate. When a package is confirmed lost or otherwise not delivered, we will replace the order (or provide an appropriate remedy, such as a refund, if replacement is not possible).

8. Shipping Schedule and Holidays

  • We ship orders Monday through Friday, excluding major U.S. holidays.

  • Orders are not processed or shipped on weekends or holidays.

Orders placed during busy periods, sales, or holidays may require additional processing time.

9. Contact Us

If you have any questions about this Shipping Policy or about a specific order, please contact us through the contact form on our website.

Simple Life Suds
Cheyenne, WY, USA